1. Privacy Policy for Snehalworld
1.1 Introduction
Snehal World (“we,” “us,” or “our”) is committed to protecting the privacy of users (“you,” “your”). This Privacy Policy explains what Personal Data we collect, how we use it, whom we share it with, and your rights. This Policy applies to data collected via our website, including payment processing through Razorpay.
1.2 Information We Collect
- Personal Information: Name, email, phone number, billing/shipping address, payment details (via Razorpay).
- Technical Information: IP address, device/browser type, browsing patterns, cookies.
1.3 Purpose and Legal Basis
- To process transactions and deliver products/services you request.
- To integrate with Razorpay for payment processing, fraud-prevention, refunds, and compliance purposes.
- To communicate order status, support requests, product updates, promotions (where consent is given).
- On the legal basis of consent, performance of contract, legal compliance, and legitimate business interest.
1.4 Consent for Sharing with Razorpay
By using our services, you provide explicit, informed consent for sharing your personal data—including payment and transaction details—with Razorpay and its affiliates for purposes such as transaction tracking, fraud prevention, regulatory compliance, and audit, as required by Razorpay’s terms (Razorpay).
1.5 Information Sharing and Disclosure
We may share your Personal Data with:
- Razorpay and its affiliates for payment facilitation, settlements, chargebacks.
- Third-party service providers (e.g., logistics, customer support), who process data on our behalf and under strict confidentiality.
- Regulatory, government or legal authorities if lawfully required (e.g. RBI or enforcement requests) (Razorpay).
1.6 Data Retention
We retain your data as long as necessary to provide services, meet legal obligations, resolve disputes, enforce terms, or as required by applicable laws. Anonymized/aggregated data may be retained beyond that period.
1.7 Cookies & Tracking
We use cookies and similar technologies to improve user experience and to support analytical and security functions. Third-party cookies (e.g., Google Analytics) may collect anonymized data. No sensitive personal data is stored in cookies.
1.8 Your Rights
You have rights to access, correct, or erase your personal data; object to processing; withdraw consent; and request data portability, subject to legal limits. Contact us to exercise these rights.
1.9 Security Measures
We maintain reasonable technical and organizational measures to safeguard your Personal Data against unauthorized access, disclosure, alteration, or destruction.
1.10 Changes to This Policy
We may update this Policy from time to time. An updated version will be made available on our website with the effective date clearly stated.
1.11 Contact Information
For privacy-related queries or complaints, please reach out at:
Email: jadhavagro6095@gmail.com
Address: Tapovan Road,Dwarka,Nashik-422011.
